Highlights from our reviews are shared below. All reviews can be viewed on the respective review sites.
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Werner Stolze
12/30/2025
5.00
Buying a vehicle at 10K Autos was a solid, stress-free experience from start to finish. After coming from a dealership that wasted our time and delivered a poor result, it was refreshing to deal with a team that operates efficiently and professionally. Everything was handled upfront, clearly explained, and done when they said it would be done. What stood out most to me was the consistency — no delays, no confusion, and no pressure. We were given the freedom to look around, ask questions, and make decisions without being rushed. The staff remained accessible the entire time and stayed engaged instead of handing us off or disappearing. I also respect the fact that leadership is hands-on. The owner took the time to acknowledge us personally, which speaks volumes about the culture of the business. When unexpected logistics came up, the team adapted without hesitation and made sure the deal could be completed properly, even outside normal hours. The follow-up after the sale confirmed that this wasn’t just a good first impression — they actually stand behind what they do. We were treated fairly, professionally, and with respect throughout. 10K Autos delivers exactly what you want from a dealership: reliability, integrity, and service you can trust. ⭐⭐⭐⭐⭐
Kayy
12/18/2025
5.00
Love love LOVEDDDD my experience Cassidy is the best‼️🫶🏾
Thomas Thurman
12/16/2025
5.00
As soon as my fiancee and I walked up they were ready to work with us and got us approved on the same day.I would recommend them to anyone needing a vehicle.they also have a 2 year warranty on motor and transmission.
Amanda Loera
11/22/2025
5.00
Beautiful customer service they were very friendly and helpful
Brittany Worley
11/14/2025
5.00
They are sooo friendly and super helpful!!!!!! I love my new car from them!!!!
Taquan Powell
11/12/2025
5.00
Everything was great and the service was great and there really great people !!
Charlisa Ferguson
10/31/2025
5.00
Everyone in their was on my side about putting me in a car especially Cassidy I appreciate them so so much for working with me.
Andrea Burnette
10/31/2025
5.00
Nicole was extremely nice and explained everything to me as the paper work with being done I would recommend them highly to anyone
Marvette Woodruff
09/12/2025
5.00
I had the pleasure of working with Ujena to get my car fixed. 1st Family gave me a great estimate and a time to bring my vehicle in for service. Ive never had to file an insurance claim for an accident Ujena was very nice and helpful with that experience. The excellent repairs were done and I was able to get my vehicle back in a reasonable time with a GREAT price!!! My vehicle looks💯💯💯💯 Im super happy with my experience with 1st Family Auto Collision💕💕This is a message to you 1st Family Auto Staff. Thank you, for great customer service!! I will share my experience 📢📢
collin williams
09/08/2025
5.00
Definitely a great experience if you need a good reliable used vehicle super happy with my purchase and staff hands down nicest around 🤙🏽 highly recommend ask for Cassidy she’s the bomb 💣
